email sent from assignments fails

kbjornson
New Member

email sent from assignments fails

In assignments,  I will click on send an email and a message will appear that an email has been sent to the student.  However, it does not show up in the "sent" folder and the student has not received it.  Any insights?

1 Reply
SowmyaN
Expert

Hi @kbjornson 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

To troubleshoot further, we would like to take a closer look at settings. I recommend connecting with the PowerSchool Learning Support team who should be able to review the difficulties you are facing and to gather the necessary information to assist in working towards a solution.



Sowmya Karmel
PowerSchool Community Moderator
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