.WEBM file type not uploading

johnfaig
Hobbyist

.WEBM file type not uploading

I have a teacher that has WEBM files she uploaded in previous years.  She tried to upload a WEBM yesterday and it will not upload as a video.  An error message occurs that it is the wrong format.  I verified the error.  The only way she can upload it as a video and embed it is to convert it to an MP4.  Is the WEBM format no longer supported?

1 Reply
BishalG
Community Support Expert
Community Support Expert

Re: .WEBM file type not uploading

Thank you for reaching out to us on PowerSchool Community!

You should be able to upload most video files to PowerSchool Learning irrespective of their format as Learning supports a multitude of file formats which require no conversion on uploader's end. 

 

Since you are experiencing difficulties uploading a WebM file, I suggest connecting with the PowerSchool Learning support since further resolution will require you to upload the file so we can verify and document the result on our end.



Bishal G.
PowerSchool Community Support Expert
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