Students erased from Roster

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Matt
New Member

Students erased from Roster

I have been entering grades into PS and I just logged in to find most of the students missing/erased from a section of my class. This is a disaster.

2 Replies
Community Manager
Community Manager

Re: Students erased from Roster

Hi Matt, 

 

Thank you for reaching out about this. It sounds like we need to get a request started for you with our Customer Support team. The instructions for how to reach out to support are located under the Contact Support tab. However, I'll go ahead and help you connect with support on this one. I'll send you a message shortly to get that started.

 

 

Community Manager
Community Manager

Re: Students erased from Roster

Hi Matt, 

 

A quick update on this. Our support team is reaching out to help with your specific question. In the meantime, I'll share a resource from our Community on roster settings that you may find helpful:

 

 

Thanks, again, for reaching out!

 

- Your PowerSchool Community Team