PS Learning and touch-screen issue?

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Professional

PS Learning and touch-screen issue?

Hi all - Are there any known issues with using PS Learning / Unified Classroom with touch-screen devices? We have had a couple of teachers report inability to use these platforms from their iPads and Lenovo tabs. 

 

Thank you.

 

Shashi

2 Replies
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Community Moderator
Community Moderator

Re: PS Learning and touch-screen issue?

Hi there Shashi!

 

Thanks for reaching out! There aren't any known issues with with using PS Learning / Unified Classroom with touch-screen devices, but if you're running into something specific our support team can help out with anything specific you might be running into.

 

Our support team can be reached while logged into PowerSchool Learning by clicking Help > Support Form. If you can provide your name, email address, and a description of the issue they'll be able to help troubleshoot anything you may be running into. I hope that helps!

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Re: PS Learning and touch-screen issue?

Thank you. I have submitted an official ticket for this (with evidence). Awaiting further info. 

 

Cheers,

 

Shashi