No active classes available

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Heidierin
Hobbyist

No active classes available

Hi There ~

 

I have two students receiving odd error messages.

 

Student N - has successfully logged in and navigated around the learning platform but tried to log in last night and was told there were no active classes - See Screen Shot N. She had no problem this morning.

 

Student S - has not been able to log in with the invite sent to her. She has used the platform for grades in the past. See Screen shot S for her error message. When she clicks on the Manage Class drop down menus her options aren't student related.

 

Please help!

 

Thanks in advance Smiley Happy

Heidi

1 Reply
Community Moderator VickiE
Community Moderator

Re: No active classes available

Good Afternoon @Heidierin,

 

Thank you for your post.  From the information provided , it looks like you are experiencing an account set-up issue.  As this is something that requires further troubleshooting, we would recommend reaching out directly to our support team. 

 

We have provided a link to an article that you may also find of use Learning-My-Account/What-do-I-do-if-I-need-more-help-as-a-Solo-Account-User.

 

Thank you again for your post, have a great weekend.

 

VickiE

PowerSchool Community Moderator