Hi There ~
I have two students receiving odd error messages.
Student N - has successfully logged in and navigated around the learning platform but tried to log in last night and was told there were no active classes - See Screen Shot N. She had no problem this morning.
Student S - has not been able to log in with the invite sent to her. She has used the platform for grades in the past. See Screen shot S for her error message. When she clicks on the Manage Class drop down menus her options aren't student related.
Thanks in advance
Good Afternoon @Heidierin,
Thank you for your post. From the information provided , it looks like you are experiencing an account set-up issue. As this is something that requires further troubleshooting, we would recommend reaching out directly to our support team.
We have provided a link to an article that you may also find of use Learning-My-Account/What-do-I-do-if-I-need-more-help-as-a-Solo-Account-User.
Thank you again for your post, have a great weekend.
PowerSchool Community Moderator