Master class rosters not automatically updating for kids moving within sections

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skrishna
Specialist

Master class rosters not automatically updating for kids moving within sections

Hi all -

 

So imagine we have a master class (manually created). In this there are 3 automatically synced section classes from Powerschool - each in a different section - Sections 3, 4 and 7 - for instance.

 

Now, if a kid moves in the schedule from Section 3 to 7, it automatically updates that kid's roster in Learning. Yes. BUT the master class roster does not reflect that move in that appropriate section.

 

In even tried the Sync with Source under Manage Roster and it says everything is good to go. But the kid still does not show up and I have to add that kid in manually for Section 7. 

 

I have reported an official issue to support but wonderingif anyone else has seen this issue?

 

Thanks.

 

Shashi

1 Reply
Community Moderator Jaclynp
Community Moderator

Re: Master class rosters not automatically updating for kids moving within sections

Hi @skrishna

 

Thank you for creating a support request and posting here in the community.This would be a good opportunity for users to provide feed back on their experience. Once support has reached out with guidance, if you could post a resolution that would be great!

 

Jaclynp

PowerSchool Community Moderator