Login Screen Says Translator Login

acook99
Journeyman

Login Screen Says Translator Login

I have a teacher whose powerschool website on the login screen now says translator login on her screen and for some reason her classes are blank when she signs into her Powerschool. Not sure where the translator screen came from. Any ideas of how to remove that or what is wrong with her settings to cause this?

1 Reply
JyotishkaB
Community Support Expert
Community Support Expert

Hi @acook99 

 

Thank you for reaching out to the Community for assistance!

 

To assist you further, would you please let us know if they are seeing this on the teacher's portal after they've been logged out due to inactivity?

 

They can also try enabling the javascript on the browser or try a different browser to log in again and see if this is still an issue. You could also try inactivating the teacher to add the credentials again and verify.

 

 

Jyotishka B.
Community Moderator



Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!