Learning- Removed students still getting notification for assignments

Highlighted
Practitioner

Learning- Removed students still getting notification for assignments

Hi All,

 

The students who were removed from the class roster are still getting emails for assignments. Is there any way to stop this?

 

Any help would be appreciated.

 

 

Thanks & Regards,

Feba

1 Reply
Highlighted
Community Support Expert
Community Support Expert

Re: Learning- Removed students still getting notification for assignments

Hi! @FebaJacob 

 

Students and Parents shouldn't see any notifications from inactive classes and they shouldn't get "new class" notifications unless they're manually added to a class that's already active.  Any users, including Students and Parents, can only receive E-mail notifications if they have confirmed or imported e-mail addresses.  I recommend creating a case with the PowerSchool support team and our team would be happy to troubleshoot and assist you further.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator