Grade Syncing Issue - Canvas to PowerSchool

reiniche_K
Journeyman

Grade Syncing Issue - Canvas to PowerSchool

One of our teachers gets the following error when trying to grade sync from Canvas to PowerSchool.  Any idea how to troubleshoot?

 

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1 Reply
MuskanS
Community Support Expert
Community Support Expert

Hi! @reiniche_K 

 

It looks like Canvas doesn't have the right credentials to request the token.  I recommend reaching out to the Designated Support contact within the district who should be able to create a case with the PowerSchool Support team on your behalf so that our support team can take a closer look to determine the cause of the issue and provide you a resolution via the case.


Muskan Sehar

PowerSchool Community Moderator


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