Deleted Assignments - Where do they go?

DSilva
Practitioner

Deleted Assignments - Where do they go?

Hello,

 

We are having issues between PS Learning and UC PTP. Assignments columns in UC PTP are different from PS Learning assignments so we were trying to found out deleted assignments in PS Learning but I can't seem to find where do they go. Any help?

 

Thanks,

 

Daniela Silva

Director of Technology & Learning Innovation

The American School of Lima

8 Replies
ScottS
Community Moderator
Community Moderator

Hi Daniela,

 

Teachers have the ability to restore some content in PowerSchool Learning. However, what can be recovered is limited to specific items. The following two articles cover what items can be recovered and how to recover them:

 

https://help.powerschool.com/t5/Learning-Classes-Pages-Blocks/How-do-I-restore-content-in-my-class/t...

 

https://help.powerschool.com/t5/Learning-Classes-Pages-Blocks/What-can-I-recover-through-the-Restore...


Scott S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
DSilva
Practitioner

Hi Scott,

 

Thanks but 'restoring' data is not what we want, we want to see deleted assignments which is no where to be found. Why do we need this? We have a major PS Learning & PTPro issue.

1) Teacher created assignment #1 and #2 in a master class

2) Teacher wanted to delete assignment #1 in PTPro but it says you have to go to PS Learning.

3) We went to PS Learning to the master class AND to the specific individual class to delete the assignment but we CAN'T find it. Any suggestions?

 

Thanks,

 

Daniela Silva

Director of &Technology & Learning Innovation

The American School of Lima

ScottS
Community Moderator
Community Moderator

Hi Daniela,

 

If I'm understanding what you're saying correctly, it sounds like what you're experiencing is similar to this thread:

 

https://help.powerschool.com/t5/Learning-Forum/How-to-delete-an-assignment-from-both-Learning-and-Po...

 

Typically, deleting assignments from PowerTeacher Pro that are created in learning would follow this process:

 

https://help.powerschool.com/t5/Learning-Grading-Attendance/What-happens-when-I-delete-a-Gradebook-E...

 

Does this look like the issue that you're seeing with your missing PowerSchool Learning assignments still appearing in PowerTeacher Pro?

 

Thank you,


Scott S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
DSilva
Practitioner

Hi Scott,

 

Correct we still have the same issue. Also, sometimes you create an assignment in PS Learning, delete it and later want to put it back. Where do they go as archived to be restored?

 

 

Daniela Silva

Director of Technology & Learning Innovation

The American School of Lima

ScottS
Community Moderator
Community Moderator

Hi Daniela,

 

Deleted assignments in PowerSchool Learning are permanently removed. This means that they are not moved to a holding area for recovery at this time. According to the article that I've linked below:

 

Teachers that try to delete activities or Gradebook Entries that are sent to PowerTeacher will be required to confirm the action. Since the action will result in the destruction of student data, teachers will see the following warning...

This means that when a teacher deletes the activity or assignment from PowerSchool Learning, it is deleted from PowerSchool Learning and is not recoverable.

 

For more detail about what happens when deleting assignments and activites in PowerSchool Learning, please refer to the following article:

https://help.powerschool.com/t5/Learning-Grading-Attendance/What-happens-when-I-delete-a-Gradebook-E...

 

With regard to the assignments in PowerTeacher Pro not showing that they've been deleted in PowerSchool Learning, I would recommend reaching out to your school's technical contact to have them contact our Unified Classroom Support Team so that they can assist with the issue.

 

Thank you,


Scott S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
girasol04
Journeyman

What a major oversite! It is a disservice to teachers to not have a way to undo an accidental deletion of an assignment from PowerSchool Pro.

girasol04
Journeyman

I had this same question. It is a shame that an 'undo' feature or the archival of deleted assignments was not added to PowerSchool pro. Extremely disappointing. 

Reshma
Community Support Expert
Community Support Expert

HI @girasol04,

 

While we understand your frustration, currently, we do not have the 'undo' feature within PowerTeacher Pro once the assignment is deleted.  However, hosted customers can connect with PowerSchool Support to restore this data. 

 

If you would like to see this within PowerTeacher Pro as an option, we recommend raising an enhancement request through the PowerSchool Ideas Portal, where users can submit their ideas directly to the Product team. It also allows you to review the idea for status updates as well as share the idea with other users to support it by voting.

 

To learn more about the Ideas Portal, we recommend reviewing the article on PowerSchool Ideas Portal FAQs



Reshma
PowerSchool Community Support Expert

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!