I am trying to import students to classes using a CSV upload. The student accounts will be new. Currently I am uploading an "update users" file once to create the accounts and then separately uploading an "update roster" file to assign those students to a class. Is it possible to package these files into the same .zip folder under the partial upload system to do both steps at once, or do I have to do this via two separate upload steps?
I know this may seem like a strange request, but it would actually save me some time if I could do both files in the same upload. Currently I get an error as the system seems to try to process the roster file before the user file and the user doesn't exist (yet!)
Thank you for reaching out for assistance through PowerSchool Community!
In Community, we have a great knowledge base article that will walk you through Importing Accounts and Classes into PowerSchool Learning. I recommend reviewing the knowledge base article for student imports.
You should be able to pack the files into the same .zip folder under the partial upload system. If you are facing issues uploading files, I recommend reaching out to support for further assistance.