Helpfulness rating is a feedback feature introduced to the Community Knowledgebase.
This helps the PowerSchool Community Team to understand whether the articles that we create are helping our internal users and customers alike.
Below every knowledge article, you'll find the question "Was this article helpful?" along with the options Yes, No and Share.
To learn more about the process of rating knowledge base articles in the Community, we encourage you to review: Video: Helpfulness Ratings for Knowledge Base Articles