Editing Pre-Populated Information

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Problem

If you are attempting to edit information in a field, but the field remains greyed-out, this means that the field is a Read-Only field. These fields are intended to be completed with information from your school district’s database, and thus are not able to be changed.

Read-Only fields are not typically required, so you should be able to submit your form. If there is incorrect information entered into a Read-Only field, we suggest contacting your school district directly so that they can update their database with correct information. However, there are a few steps you can take before contacting your school.

 

Step-By-Step Solution 

  1. Read over the information you have entered for correctness.
  2. You should still be able to submit your form. To edit the submitted information, contact your school district’s registration department.

 

Still Not Working?

If these steps do not help you complete the form, contact your school district’s registration department for further assistance.

For additional support, please send a ticket through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat