Will not let me register child for Kindergarten

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ceyang
New Member

Will not let me register child for Kindergarten

I am unable to register my child for Kindergarten. Continue to get an error stating that I must select PreK even though my child will be 5 in January 2020 (well before the August 31 dealine). Is there an issue with the form? Thank you!

6 Replies
byun01
Trainee

Re: Will not let me register child for Kindergarten

I get the same error message. I think the form is broken

amylmcguire
New Member

Re: Will not let me register child for Kindergarten

I got the same message as well. Can't submit even though my child will also be 5 well before the deadline. Must be form error. 

 

If anyone finds a solution, please share. 

noahughes
New Member

Re: Will not let me register child for Kindergarten

Same issue here. Perhaps someone knows who to contact to fix this?

Community Moderator jamiem7
Community Moderator

Re: Will not let me register child for Kindergarten

Thank you for reporting this issue.  We have escalated this issue to the Enrollment team who is working to find the root cause and fix the issue that is preventing you from submitting an enrollment form when your child meets the age requirement.  We will communicate updates with each school district and we encourage you to connect with your child's school to request updates on the resolution.

 

Thank you for your patience as we work to resolve the problem.

 

 



Jamie H.
PowerSchool Community Moderator
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ChalcuDaly
New Member

Re: Will not let me register child for Kindergarten

I am also unable to register my child for Kindergarten. I tried yesterday and again today, but continue to have the submit button greyed out despite all fields being filled. Thanks!

Community Support Expert ElstonS
Community Support Expert

Re: Will not let me register child for Kindergarten

Thank you for communicating this issue to us. The PowerSchool Enrollment Team has been working with each school district to provide updates regarding this issue. 
 
I recommend reaching out to your school district for updates regarding the submission of your Enrollment Form.



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!