Registered returning student as a new student

awolschlager
New Member

Registered returning student as a new student

Hi! I was able to successfully (I believe) re-register one child, however after re-registering a 2nd child, I realized it was as a new student.  Can that be corrected?

4 Replies
Anacortiz10
New Member

Re: Registered returning student as a new student

I am also having the same problem with my child, is there anything that I need to do to fix this?

Community Moderator jamiem7
Community Moderator

Re: Registered returning student as a new student

Thank you for participating in the Community!

 

I recommend reaching out to the school to confirm if the new student registration form can be submitted for a returning student.  



Jamie H.
PowerSchool Community Moderator
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SarahR24
New Member

Re: Registered returning student as a new student

I had this same problem. After submitting the form for my returning student I realized he was showing as a new student.  As I was filling out the form for my 2nd student, I realized that the new student part of the form is imbedded in the returning student form.  I cannot bypass the section, and must register my returning student as a new student.

I had filled out my freshmans form weeks earlier, but had difficulty submitting his form due to a few missed responses.  I can see that each time I tried to submit, I created a seperate profile.  Now my youngest son has been enrolled 7 times at his school.  

I realise I will have to square this up with my kids' school, but hopefully the feedback can help PowerSchool smooth out these wrinkles.

Thank you.

Community Moderator SamuelN
Community Moderator

Re: Registered returning student as a new student

Hello @SarahR24 , thank you for participating in PowerSchool Community!

 

We are always grateful to our users for their feedback! It does sound like this issue will need to be resolved by your school district, but we appreciate you sharing your experience with us. Please let me know if you have any further questions!