Exception: 1arst5nfb4rsf1ce1euvyper Unable to lookup student '9052' App Session ID: 1arst5nf

mabrown1994
New Member

Exception: 1arst5nfb4rsf1ce1euvyper Unable to lookup student '9052' App Session ID: 1arst5nf

After signing into PowerSchool I click on "returning student enrollment" and receive the captioned error

2 Replies
Community Moderator SamuelN
Community Moderator

Re: Exception: 1arst5nfb4rsf1ce1euvyper Unable to lookup student '9052' App Session

Hello @mabrown1994 , thank you for participating in PowerSchool Community!

 

It sounds like you are attempting to access PowerSchool Enrollment through your district's Parent Portal. This error indicates that the Parent Portal is unable to locate a record for your student in the school district's Enrollment database. If you are still experiencing this issue, I would suggest reaching out to your school district directly, as they will need to review their set up of the Parent Portal to resolve this.

 

Please let me know if you have any questions!

mabrown1994
New Member

Re: Exception: 1arst5nfb4rsf1ce1euvyper Unable to lookup student '9052' App Session

After I made my post there was an announcement there was an issue with the registration portal.  It has been resolved.