Cannot complete Registration

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Lydiawalt23
Padawan

Cannot complete Registration

I have been trying for atleast an hour trying to register me kids. I'm only on the first kid. I have went over everything to make sure I filled out the information correctly over 20x. It is still saying that I HAVE NOT COMPLETED ALL REQUIRED FIELDS OR MET ALL FORMAT REQUIREMENTS. I dont see how I've went over it a million times and it wont let me submit it. It is very frustrating.

1 Solution

Accepted Solutions
Community Support Expert jamiem7
Community Support Expert

Re: Cannot complete Registration

Thank you for your response!

I recommend reviewing this article regarding the set up of priority of contacts.  The article should walk through how to set up the priority of contacts required within the registration form.

 

 



Jamie H.
PowerSchool Community Moderator
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13 Replies
Angelam7
Veteran

Re: Cannot complete Registration

Hi @Lydiawalt23,

 

Thank you for posting in the Community! I recommend reviewing the priority order of the contacts.  If the primary phone number is the same as the secondary phone number or if the contacts that have been added do not have the priority set or two contacts have the same priority the forms will not submit.  The priority should be set in chronological order without duplicate priorities. 

 

I hope this information helps!



Angelam7
PowerSchool Community Moderator

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Lydiawalt23
Padawan

Re: Cannot complete Registration

I did do that and made sure it was done correctly and I'm still not able to submit the app. I believe it is alot of parents having this same issue.

Community Support Expert jamiem7
Community Support Expert

Re: Cannot complete Registration

Thank you for your response!

I recommend reviewing this article regarding the set up of priority of contacts.  The article should walk through how to set up the priority of contacts required within the registration form.

 

 



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
NadiaF19
Padawan

Re: Cannot complete Registration

HI Jamie H.,

I have the same problem with registration.

But I don't have so many contact such as in the article what you've shown.

What should I do in my case, when I have only 2 contacts such as mother and father? Can I comlete the registration? Or I have to go to a campus anyway?

Thank you.

Angelam7
Veteran

Re: Cannot complete Registration

Hi @NadiaF19,

 

Thank you for posting in the Community!  The number of contacts you list does not matter and should not affect you submitting the form.  

 

If you have any other questions let us know and we will be happy to help!



Angelam7
PowerSchool Community Moderator

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
NadiaF19
Padawan

Re: Cannot complete Registration

Hi Angelam,

The problem was solved.

Thank you.

Lydiawalt23
Padawan

Re: Cannot complete Registration

Thank you that worked!
Angelam7
Veteran

Re: Cannot complete Registration

You are most welcome @Lydiawalt23 !!



Angelam7
PowerSchool Community Moderator

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
daynaschultz
Padawan

Re: Cannot complete Registration

There is no page as you suggest on my contacts. My student is not a new student but a returning student. I have been over these forms for a very long time and all the information is correct.