Can’t get into Power School

Highlighted
stephmbz
New Member

Can’t get into Power School

Currently when I try to log into Power School, I get an error that says ‘Power School is having trouble signing you on with single sign on’. I have worked with my son’s school to no avail.  Prior to getting this error I would get into the account but my son’s information was no longer associated (I would see that there was no class information available) and then at times I would see an Apache error). I used to be able to get in - can anyone help me with this??

 

thanks,

 

Steph Z

1 Reply
Community Support Expert ElstonS
Community Support Expert

Re: Can’t get into Power School

Hi @stephmbz

 

Thank you for reaching out for assistance on the PowerSchool Community!

 

An apache error usually appears if the school district would have closed the registration form for public access. The school's IT department should be able to help you with this. Since you've already worked with them and are still not able to access the form, I'd recommend clicking on the link below and our Enrollment (Registration Family support) team should be able to assist you further with this: 

 

Enrollment (Registration Family Support)

 

Please let us know if you have any further queries. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!