Can't Submit Form

hannln
Trainee

Can't Submit Form

I too am experiencing the same issues as others.  I have manually entered the information, checked the email address and check boxes.  I have gone in and out of the application about 10 times.

 

Any assistance would be welcome.

 

Thank you!

 

Laura Hanna

18 Replies
denise12303
New Member

Re: Can't Submit Form

I'm in the same boat too!  I've gone over the forms over and over and can't see anything I left out or need to correct.  IDK what to do.  

mtruax
Recruit

Re: Can't Submit Form

I am having the same issues.  There are no "red flags" in any of the fields and it will not allow me to submit my child's back to school packet.  Please help!!!

hannln
Trainee

Re: Can't Submit Form

I was using Chrome to complete the form.  When I logged in using Internet Explorer it let me submit the form.

Highlighted
Community Moderator SamuelN
Community Moderator

Re: Can't Submit Form

Hello @denise12303 , thank you for participating in PowerSchool Community!

 

A common issue that prevents our users from submitting their forms is the Priority page. Each contact on this page must have a unique priority number. If the parents were set to "1" and "2", for example, the emergency contacts would need to be "3", "4", and so on, so that no number is repeated on that page. Once you have set a unique priority for each contact, you should be able to submit your form.

 

Please let me know if you have any questions!

TNTD0206
Trainee

Re: Can't Submit Form

 I know I've already done that, and each and every field is filled out. 

lmgiersch
Trainee

Re: Can't Submit Form

Are you serious?

 

"Each contact on this page must have a unique priority number. If the parents were set to "1" and "2", for example, the emergency contacts would need to be "3", "4", and so on, so that no number is repeated on that page."

 

Where exactly are you supposed to list number "3", "4" and so on. There is nowhere to do that!!!!!!

 

This is what the top of the contact page looks like!

 

Local Emergency Contacts
Please provide local emergency contacts OTHER than parents as they will be attempted first.
Contact #1

 

Since so many of us are having the same issue. Maybe it should be corrected. Or maybe you could be more clear.

 

Community Moderator SamuelN
Community Moderator

Re: Can't Submit Form

Hello @lmgiersch , thank you for participating in PowerSchool Community!

 

A common issue that may be preventing you from submitting your form is the "Blackboard Connect" section on the Contacts page. Each of the phone numbers entered in this section must be a unique number. Please ensure that no phone number is entered twice in that section, and you should be able to submit your form.

 

Please let me know if you have any questions.

WWAHIDI
Trainee

Re: Can't Submit Form

Hello, I tried everything but it wont allow me to submit. I reviewed it, and even followed what you had indicated about the priority number 1,2 and so on. The submit button just wont light up. Please help!!!

Community Moderator SamuelN
Community Moderator

Re: Can't Submit Form

Hello @WWAHIDI , thank you for participating in PowerSchool Community!

 

A commonly overlooked field is the question "Is this number unlisted?" on the Student page. You will need to either check "Yes" or "No" for this box before you are able to submit your form.

 

I would also suggest reviewing your Emergency Contacts page to ensure that all phone numbers have been entered in a valid format, making sure not to enter any extra spaces in the field. If you do not have a secondary phone number for a contact, simply leave that field blank.

 

Please let me know if you have any questions!