Not receiving email to reset password

sdohrn
Padawan

Not receiving email to reset password

Hello!

 

I am not receiving the email for resetting my password for the parent portal.  It is not in the spam folder.  Trying to sign in as a parent to register my children as returning students.  Not sure what to do.

2 Replies
mariesblessed2
Padawan

I am having the same issue

SamuelN
Community Moderator
Community Moderator

Hello @sdohrn and @mariesblessed2 , thank you for participating in PowerSchool Community!

 

The PowerSchool Parent Portal is administered by your school district. If you are having trouble logging into the Parent Portal, we would suggest reaching out to your school district for further assistance.

 

For additional support, please feel free to start a Live Chat with our Support team here: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat