hmm, it looks like you don't have access to this resource

mamin
Recruit

hmm, it looks like you don't have access to this resource

Hi,

 

I am trying to submit a support ticket for atrieve database for our district but I recieve the above message. How do I submit a suppor ticket and how can I get access to submitting tickets in the future?

 

Thank you,

1 Reply
Community Support Expert BishalG
Community Support Expert

Re: hmm, it looks like you don't have access to this resource

Thank You for reaching out on PowerSchool Community!

 

Access to the Case Portal is available to Designated Support Contacts of a school district. 

If you are not a Designated Support Contact and feel you should have the role I recommend reaching out to a Designated Support Contact in the district to request assistance with getting the required access.

 

You can also email businessoperations@powerschool.com and PowerSchool will work with current Designated Support Contacts within your school district to request the role is added to your PowerSchool account on your behalf.


I hope this helps answer your query If you require further assistance feel free to reach out to us on the community



Bishal G.
PowerSchool Community Support Expert
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