hmm, it looks like you don't have access to this resource
I am trying to submit a support ticket for atrieve database for our district but I recieve the above message. How do I submit a suppor ticket and how can I get access to submitting tickets in the future?
Re: hmm, it looks like you don't have access to this resource
Thank You for reaching out on PowerSchool Community!
Access to the Case Portal is available to Designated Support Contacts of a school district.
If you are not a Designated Support Contact and feel you should have the role, I recommend reaching out to a Designated Support Contactin the district to request assistance with getting the required access.
You can also email firstname.lastname@example.org and PowerSchool will work with current Designated Support Contacts within your school district to request the role is added to your PowerSchool account on your behalf.
I hope this helps answer your query If you require further assistance feel free to reach out to us on the community
Bishal G. PowerSchool Community Support Expert Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!