generating a query report

[spullen]

I am creating a report using the Query feature.  The report will not open.  The screen flashes as if the report has been generated, but the new window doesn't open.  Pop-up blocker is turned off.  

[jamiem7]

Thank you for participating in the PowerSchool Community!

Would you please provide the PowerSchool product or site you are working with so we can provide further assistance?

[spullen]

https://166593.stiinformationnow.com/InformationNow/Login.aspx?ReturnUrl=%2finformationnow%2fDefault...

[VimalB]

Thank you for your question.

This tends to happen every year, it is a Microsoft issue.  There is a known workaround.  You will have to enter the URL for your district manually instead of clicking through a school website or old link.  Once you load that typed in URL, create a new bookmark.  You should be able to see the queries now.