atrieveERP - Accounting Web Service - CreateJournalEntriesForBatch

chris-tiangco
Journeyman

atrieveERP - Accounting Web Service - CreateJournalEntriesForBatch

A school district that we have been working with provided us access to their AtrieveERP TEST instance (URL of their webservice as well as the credentials) so that we can test sending journal entries from our application into their AtrieveERP. We were also provided the webservice specification (see attached document).

 

Following the example webservice request (from the documentation), we tested the district's webservice by sending a similar SOAP request (using Postman API client)

chris-tiangco_0-1597903722032.png

 

But the response we receive is gibberish code that doesn't tell us anything wrong with our request

chris-tiangco_1-1597903944562.png

 

We know that the credentials are correct because we were getting a 401 Unauthorized response if we didn't put the correct username/password for the webservice

 

We believe that we're most likely sending incorrect values for the productKey, batchType or glNo tags

 

If so, how do we retrieve the productKeybatchType and the correct glNo values?

 

Any help would be appreciated

5 Replies
SowmyaN
Expert

Hi @chris-tiangco 

 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

I see that you were able to connect with atrieveERP Support team for assistance. I recommend continuing to work with the team in the case since our support engineers can take a closer look at the issue you are facing regarding the web-service requests and provide you with updates via the case. We would appreciate it if you can update the thread when you have a resolution in place, this will help members with a similar experience



Sowmya Karmel
PowerSchool Community Moderator
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aapotts
Journeyman

Hi Sowmya, we have opened a ticket but havent had a response. 

MuskanS
Community Support Expert
Community Support Expert

Hi! @aapotts 

 

We will be happy to assist you, would you please provide the name of the product for which the support ticket has been opened?


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
chris-tiangco
Journeyman

Hi @MuskanS 

 

It's for Powerschool AtrieveERP

MuskanS
Community Support Expert
Community Support Expert

Hi! @chris-tiangco,

 

I will reach out to you over a private message as this is part of our efforts to protect the privacy of our community members.


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator