What happened to Chat?

JeffreyT
PowerSchool Champion
PowerSchool Champion

What happened to Chat?

I need to access chat to solve a problem; I'd rather be able to share a screen and point than attempt to open acase.  When I hover over "Contact Support" the menu with the option to Live Chat does not appear.  Is this intentional, such as for site reorganization?  Has anyone else noticed this omission?  I worry that there is a chat quota and I have exceeded it. =\


Socorro Consolidated Schools
Socorro, NM
Hosted SIS, Special Programs, Unified Classroom, Unified Talent

1 Reply
AbrittyB
Community Support Expert
Community Support Expert

Hey @JeffreyT !! Thanks for posting on the community.

 

There is no limitation for the usage of chat on PowerSchool forum and currently we are not going through any site reorganization.

 

I will contact you over private message regarding your access to the chat.