The teachers are not able to see the drop-down box for the terms in PowerTeacher. What can they do to see that drop-down again.
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Please make sure that you have setup the Final Grade Reporting Term under your school and if so then make sure that there are no overlapping term dates between the same term level.
Please let me know if this helps or in case of further questions.
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To assist you further, would you please confirm from where are your grades are not showing up? Are the grades missing on the historical grades or missing from PowerTeacherPro or missing from which type of report cards like a transcript report?