Unable to launch chat

[SheriND]

I am listed as the technical contact for my school, but am unable to launch chat.  I'd like to request an upload to version 20.  Thank you.

[JeffreyT]

Are you hosted?  I am, and I made my request here:  https://support.powerschool.com/case/powerschoolSaas.action

Use the drop down to select "Hosting Upgrade".

It wasn't a "that day" kind of thing.  It was done in about 3 days.

[MuskanS]

Hi! @SheriND,

We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool community, I will follow up with you over a private message to assist you further about your community access.

[SheriND]

Thank You!  Have a great day!