Re: Unable to launch chat

SheriND · ‎07-06-2020

I am listed as the technical contact for my school, but am unable to launch chat. I'd like to request an upload to version 20. Thank you.

JeffreyT · ‎07-06-2020

Are you hosted? I am, and I made my request here: https://support.powerschool.com/case/powerschoolSaas.action

Use the drop down to select "Hosting Upgrade".

It wasn't a "that day" kind of thing. It was done in about 3 days.

Socorro Consolidated Schools
Socorro, NM
Hosted SIS, Special Programs, Unified Talent

MuskanS · ‎07-07-2020

Hi! @SheriND,

We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool community, I will follow up with you over a private message to assist you further about your community access.

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator

SheriND · ‎07-07-2020

Thank You! Have a great day!