Unable to access case portal and its features

anikameem
Padawan

Unable to access case portal and its features

Hi,

 

I have recently been added to PowerSchool technical person for my school. In my email it was mentioned that case portal will show up after 24hours. Its been almost a week and I still can access that. Can anyone please help to resolve this ASAP?

 

 

Thanks,

 

Anika Meem

 

1 Solution
NinaRi
Community Support Expert
Community Support Expert

Hello @anikameem,

 

Thank you for reaching out in the PowerSchool Community! We sent you a private message. We will continue to follow up with you in the private message about your access levels. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.

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1 Reply
NinaRi
Community Support Expert
Community Support Expert

Hello @anikameem,

 

Thank you for reaching out in the PowerSchool Community! We sent you a private message. We will continue to follow up with you in the private message about your access levels. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.