Trying set up a support call

asears
New Member

Trying set up a support call

 
3 Replies
Reshma
Community Support Expert
Community Support Expert

Hi @asears,

 

Thank you for reaching out to PowerSchool Community!

 

To assist you further, could you please share more details on this issue?  Were you trying to access chat or case portal through PowerSchool Community?



Reshma
PowerSchool Community Support Expert

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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
dwoolle1
New Member

I'm with HISD and the grading program is not communicating with PowerSchool. I called my tech support and they said I need to work with you all. They put in a ticket, but grades are due tonight. 

 

Reshma
Community Support Expert
Community Support Expert

Hi @dwoolle1,

 

Thank you for providing more information.

 

I will follow up with you over a private message to discuss this further.  You should be able to access private messages by clicking on the envelop symbol that is on the top right corner of your Community page.



Reshma
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!