I registered for an account so I may participate in a KS PowerSchool User's Group Conference Call later today (hopefully I haven't already missed it!) and when I try to click on the link to take me to the information (provided by the KS PowerSchool User's Group listserve) it takes me to a screen that says "looks like you don't have access to this resource". How do I GET access to that resource so I can participate in the Conference Call?
Would you please provide the link in which you are attempting to access the Kansas PowerSchool user's group conference call?
The above was the link I was given to try to attend the KS PowerSchool Users group conference call.
Powerschool community offers a wide variety of resources such as knowledge-based articles, product-specific forums, and updates which are both informative and engaging for community members. While some resources are available for all members, there are certain forums and knowledge-based articles that are limited to Designated Support Contacts within each district.
The Community Case Portal and state-specific knowledgebase articles are only accessible by Designated Support Contacts within the school district.
I have a thread addressing a similar issue that should provide more details on this.
Please click here.
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I am sorry to hear that you are unable to login. To assist you further, would you please provide more information regarding which particular PowerSchool Form/Product you were unable to login to?
1. Thanks for the resources you are sharing. i know we are all a bit overwhelmed at this time. Thank you to all those working behind the scenes, classrooms and boards
2. Has anyone reported that when adding another child the drop down box to select relationship to the child is blank?
3. I have two children who are attending the same school (grades 5&6) but only one showed in the profile of students. Should I add him or will he be added automatically when is teacher does class update or something to the effect?
Thanks again. Keep up the fantastic work.
Thank you for your words of appreciation.
Enrollment forms are created according to the specifications shared by the school district, which means they vary across school districts. However, we have seen reports from some users of certain districts facing difficulty with the relationship to student drop-down.
A workaround that has worked for some of our members was to try removing the contact and re-adding the contact information. You can find more information described by one of our community members on this thread.
If you continue to face an issue when selecting an option from the Relationship to student field drop-down, please reach out to the school district to report the issue and the district can work with PowerSchool support towards a solution.
To answer your third question, would you please help us understand if you are trying to add your second child to the Parent Portal or Home Access Center or your Enrollment account?