The Community has recently seen an increase in Registration-Related posts. In order to better assist and address those inquiries, the following Registration KnowledgeBase article containing a list of FAQs has been created to better direct school-related as well as support-related issues:
We hope this information is beneficial, and we encourage your feedback in this thread if we can better address any further questions!
PowerSchool Community Admin
Solved! Go to Solution.
I am a new member to the community and I am trying to access an article. I received an error meesage stating "Hmmm, it looks like you don't have access". How do I get access to it?
Thank you for reaching out for assistance through the Community! I will reach out to through a direct message to discuss your access.
Thank you for reaching out.
We have responded to your existing thread linked here. Please respond on the thread to help us troubleshoot further.
Just an observation, but there should be a totally separate forum for PowerSchool Enrollment/Registration users (who are ALL parents!) Neither us as school users or them as parents should have to wade through topics that do not pertain to us individually. Also it presents a possible security risk when talking about specific SIS related issues.
Thank you for your feedback!
The Community currently has a forum titled Enrollment: Family Support. The Enrollment Family Support forum is a discussion forum for all parents and students that have questions with the Enrollment product. The forum titled Enrollment: Administrator Support is a forum created for administrators of Enrollment Signature.
The Community forum was created to allow customers to post any question they may have regarding the PowerSchool Community site. We have seen the Community forum used for customers that do not have the limited access to product pages and we try to assist with all questions that come into the Community.
when I try to go to the forum for Enrollment Admin, it I do not have access to this resource. How can I get access? Thank you!!!
To avoid sharing any personally identifiable information, I have reached out to you through private chat to troubleshoot the access issue further. The private chat option could be identified as the envelope icon located beside your avatar on the top right-hand side corner of any page in the Community.
I'll be happy to look into your access level. To assist you further, would you please provide the link to the resource that you are trying to access in the Community?