Talented References are not recieving emails

[allysonpatterson]

I have added several references and they are not recieving the generated email to fill out?

[jamiem7 · Accepted solution]

Thank you for your post in the Community!

If references are not receiving an email, I recommend ensuring the email addresses to the references are entered correctly.  Once the email addresses are changed or confirmed correct, you will want to reach out to the district to resend the reference emails.

[vdandibhotla]

I have same issue. I filled in 4 references for my application. in the action dropdown box i see only one option "delete". I tried different browsers and also requested my references to check the junk mail. 

[jamiem7]

If references have not received the email and the email addresses are correct, I recommend reaching out to the school to resend the email to the references that did not receive the email.

[DebraT6]

I have an issue where the references are completing their electronic references, but they aren't saving.  Is there any way to retrieve the information without making them complete it several times?  People are getting very testy over having to do things several times.

Thanks!

[JyotishkaB]

Hi @DebraT6 

Would you please confirm which product you are referring to so that we can assist you further?