Sporadic SSO log in errors today

MelanieG7 · ‎01-13-2022

Is anyone else experiencing sporadic SSO log in issues today. Occasionally, an employee will tell us that they get an error of invalid credentials when they attempt to log in today using the same log in credentials that always work? I've created a ticket in case it's unique to NCCU today.

Thanks!

NinaRi · ‎01-13-2022

Hi @MelanieG7,

Thank you for reaching out in the PowerSchool Community! We see that you have submitted a ticket with the PowerSchool Support Team and they are actively investigating this issue to determine the root cause.

They will continue to work with you via the support case until the issue is resolved.

Please let us know if you have any more questions. We will be happy to assist you!

Nina R.
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