Require Access to Case Portal

New Member

Require Access to Case Portal

Good Morning,


Could you please contact me in regards to getting access to the case portal?  I need to submit a case.  Thanks!


Reece Munsch

1 Reply

Hi @Reecemunsch,


Thank you for reaching out for assistance through PowerSchool Community!


Currently, PowerSchool Designated Support Contacts have access to the Case Portal within the Community to create a case with the PowerSchool Support team. If you wish to be a Designated Support Contact to access Case Portal, I recommend reaching out to existing Designated Support Contact who should be able to help you to get access.


You can also reach out to the PowerSchool Team at  to work with the Designated Support Contacts within your district to request the role is added to your PowerSchool account on your behalf.

Sowmya Karmel
PowerSchool Community Moderator
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