PowerSchool Community provides knowledge-base articles, product-specific forums, and updates that are available for all members while certain knowledge-base articles, forums, updates and other resources such as Community Case Portal and state-specific knowledge-base articles are limited to Designated Support Contacts within each district only.
I have a thread addressing a similar issue that should provide more details on this. Please click here.
PowerSchool Community Moderator
Please give Kudos to suggestions that help you!
If the answer helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!