I have finished completed my registration forms,however,am getting a prompt that it is not yet complete on the grounds of invalid phone number format,this is preventing me from submitting,please advise.

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Community Moderator
Community Moderator

Hi blackcat475


Have you contacted your school to see if your credentials are valid or if you account might need to be reactivated?  Although not the same message you are seeing, you might find the following two Knowledge Base articles helpful:


If working with your school doesn't resolve the issue you are having, one of the articles does include instructions for opening a case with PowerSchool Mobile Support.


I hope that this is helpful.



Michelle B
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