I have finished completed my registration forms,however,am getting a prompt that it is not yet complete on the grounds of invalid phone number format,this is preventing me from submitting,please advise.
Good morning @jackiann!
Thank you for your post! Depending on how the district set up phone number formatting, it may be set so the users have to use a specific format for a phone number. In this type of instance, usually, the error is that the entered number is outside of the prescribed format set up by the district. If you are a parent filling out the form for your child, you will want to alert your school district so that they can correct any errors in the field so that the form can be successfully submitted.
JoshK PowerSchool Community Admin
Thank you for your post.
We see you have opened a support ticket and it looks like our support team worked with you on this issue, but please let us know if we can continue to assist you in any way.
We appreciate your participation in the PowerSchool Community.
PowerSchool Community Moderator
It won’t let me submit my registration form. I’ve gone in and out and it still won’t let me submit. I need help.
There is an error on the page that asks about parental info.
"Does this parent of custody of the student?"
Which makes no sense.
Is this supposed to be "Have" or "Share"???
Can't proceed until I know which it is because the answer is different based on the question.
Good morning @wilfsdad1965!
Thank you for your post! For any issues in your district's Registration form, you will want to contact your school and bring any errors to their attention. The school should be able to make the necessary corrections or open a Support Ticket as needed!
PowerSchool Community Admin
Thank you for posting in our Community! We have seen some recent posts on registration and created an article to help with the most common questions we are seeing. We hope you'll find this helpful:
Please let us know if we can continue to help.