Product Support Dropdown- PeopleAdmin

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@MandyB1

 

Sure thing. I'll let you know when that change is live. 

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@MandyB1

 

You should be good now. You might have to log out and back in. If you have any other issues, let me know. I'm here for you.

WendyH8
Rookie

Re: Product Support Dropdown- PeopleAdmin

Same here. I only have the applicant support option and that isn't what I need.

 

Wendy

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

I will send this along to our Customer Operations team right now. I'll report back when I hear from the team. 

BrookeD2
Journeyman

Re: Product Support Dropdown- PeopleAdmin

Erin, I also don't have this option. Can we make sure that all ISU users have this? 

Community Moderator Angelam7
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

Hi @BrookeD2,

 

Thank you for reaching out through the Community!  I am researching this and working with our support team to make sure you are granted the appropriate access.  I will follow up once I have a resolution.

 

Thank you,

 

Angelam7
PowerSchool Community Moderator

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Community Moderator Angelam7
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

Hi @BrookeD2,

 

Thank you for reaching out and being patient.  You should have the appropriate access now.  If you need anything else let me know!

 

Thank you,

 

Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
CarrieG2
Trainee

Re: Product Support Dropdown- PeopleAdmin

Hi @erinhawkins!

 

It looks like I don't have the "Select Suite" dropdown option either. Only the "People Admin Applicant Support."

 

Thanks!

 

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@CarrieG2

 

I will get this squared away with the moderator team asap. I'll report back when complete!

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@CarrieG2

 

You should be good now. If you have any other issues, let me know. I'm here to help!