Product Support Dropdown- PeopleAdmin

BeccaM1
Trainee

Re: Product Support Dropdown- PeopleAdmin

I do not have access to this either. Please add SelectSuite. Thank you!

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@BeccaM1

 

I have submitted your name to our tech team; I will alert you when the issue is resolved.

AnnR9
Journeyman

Re: Product Support Dropdown- PeopleAdmin

@erinhawkins 

Power school header.pngstill only Applicant Support

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@AnnR9 Let me check now. I know we fixed it, but it sounds like a few of the Higher Ed folks were set backwards with the new year! 

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@AnnR9 Our Operations Team says you should be "good to go," but don't hesitate to reach out if you experience otherwise. I'm here to help!

Community Moderator erinhawkins
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

@BeccaM1

 

Good morning. The Operations team has told me that you are “good to go” and should be able to access the SelectSuite product in the Community. If you experience otherwise, please let me know. I’m here to help!

Highlighted
AshleyS10
Practitioner

Re: Product Support Dropdown- PeopleAdmin

Hi Erin!

 

It looks as though I have lost the PeopleAdmin drop down options that were previously added. I now only have the "Applicant Support" again. Is there anything you can do to assist?

 

I appreciate your help!

 

Best,

Ashley

Community Moderator Angelam7
Community Moderator

Re: Product Support Dropdown- PeopleAdmin

Hello @AshleyS10,

 

Thank you for reaching out through the Community.  I will follow up with you via direct message regarding your access.  

 

Best,

 

 

Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
SeanF4
Journeyman

Re: Product Support Dropdown- PeopleAdmin

Hi Erin, I also do not have any option beyond PeopleAdmin Applicant Support but need to be able to view the SelectSuite option.

 

SelectSuite Option Missing.png

 

Thanks,

Sean

BrittanyB2
Rookie

Re: Product Support Dropdown- PeopleAdmin

Hi Erin,

 

I also do not see this drop down option. Is this something you could add for me as well? Thank you.