In a recent PeopleAdmin to PowerSchool transition webinar we got to see a demo of the Product Support drop-down feature where all information related to the product(s) we use (knowledge base, forums, updates, etc.) would be housed in one place. Will PeopleAdmin (or their specific products e.g. Select Suite 7) be options under the Product Support drop-down? Or should we be be navigating to the "Other Products" option?
Solved! Go to Solution.
You are going to want to use the PeopleAdmin drop down from the top menu (see attached). There you will be able to navigate to the SelectSuite section. Once in the SelectSuite section, you can search the Knowledge Base and post questions.
Thank you! It looks like I don't have the "Select Suite" dropdown option. Only the "People Admin Applicant Support."
You might need to log out and log back in, but you should be "good to go." If you don't see the SelectSuite or 5.8 option, please let me know. I'm here to help!
Thanks for your help so far! I do see the dropdown options however I still can't access my cases via the case portal. Is anyone else having this issue?