Thank you for reaching out for assistance through the Community! When you downloaded the application originally did you access it through the App Store or through Google Play? Any additional information you can provide would be greatly appreciated!
Look forward to hearing from you soon!
Thank you for that information! I would check Google Play, under your applications, and see if there is an update for the app that needs to be completed. If you have any other questions, let me know and I will be happy to help!
Have a great day!