Performance Matters

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Performance Matters

I need to submit data to be uploaded into my Performance Matters account. In the past, we've submitted a ticket to do this. How should I proceed?


1 Reply
Community Support Expert
Community Support Expert

Hi @geneburchfield,


Thank you for reaching out to the PowerSchool Community for assistance!


We recommend reaching out to the Designated Support Contact, who should be able to get you connected with the Performance Matters Support team to get further assistance on submitting data to be uploaded into your Performance Matters account.


Currently, the Case Portal access is available to certain roles in the district, such as a Designated Support Contact role. If you feel you should be a Designated Support contact, you can request the existing Designated Support Contacts in your district or send an email at and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.




Saffiya Tasneem

Community Moderator.


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