No longer have access to Powersource or cases

PowerSchool Team
PowerSchool Team

Re: No longer have access to Powersource or cases

Hi, @KeithB3@JohnnaD@fmarques, @bcassid, and @GloriaO

 

Thank you for reporting this issue in our PowerSchool Community. I have shared this with our PowerSource administrator. If you have access to the Case Portal in the Community, you may access your cases here. I will be back in touch with an update regarding your access to PowerSource.

 

 

 

 

 

JbidK
PowerSchool Community Manager
PowerSchool Champion
PowerSchool Champion

Re: No longer have access to Powersource or cases

Looks like it's back online. I'm now able to get in.

PowerSchool Team
PowerSchool Team

Re: No longer have access to Powersource or cases

Thank you for the update!

You should all have access now. Please let us know if you continue to have any trouble logging in.
JbidK
PowerSchool Community Manager
SangeetaY
Trainee

Re: No longer have access to Powersource or cases

I am not able to login to PowerSource.

dharris
Rookie

Re: No longer have access to Powersource or cases

We're having the same issue here.

KWFL
Padawan

Re: No longer have access to Powersource or cases

I am having the same issue also. It looks like it might have been fixed on the 27. But now not working again on the 28th?

PowerSchool Champion
PowerSchool Champion

Re: No longer have access to Powersource or cases

Looks like PowerSource is down again.
msabia
Rookie

Re: No longer have access to Powersource or cases

Hello,

I no longer have access to PowerSource - site said my account is invalid.  I'm the technical contact and need to re-open an old case.

 

Marianne

msabia
Rookie

Re: No longer have access to Powersource or cases

Hello,

I'm now able to log in but not all of our cases are listed.

Marianne

Angelam7
Veteran

Re: No longer have access to Powersource or cases

Hi @dharris@KWFL@bcassid, and @msabia,

 

Thank you for your post in our Community. We have received similar reports and have shared them with our PowerSource administrator. We will continue to share updates through this post in our Community



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!