No chat support access

sarobinson
Rookie

No chat support access

I've attached a screenshot of the message I get.  Hoping I'm chat-worthy!

 

3 Replies
NinaRi
Community Support Expert
Community Support Expert

Hi @sarobinson,

 

Thank you for reaching out in the PowerSchool Community! We will follow up with you through a case to discuss your access in the PowerSchool Community.


Nina R.
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acalpin
Trainee

Good Morning, 

 

I also am getting an error when trying to use the chat feature. I have previously used this feature but now it is telling me I do not have access?

NinaRi
Community Support Expert
Community Support Expert

Hi @acalpin,

 

We have submitted a case on your behalf to request chat access for your district. We will follow up with you in the case.  Please let us know if you have any more questions, we will be more than happy to assist you.  Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.