No access to technical support documents

upgradepowersch
New Member

No access to technical support documents

This account has no access to technical support documents.  It is very limited. No ability to contact support either.

1 Reply
Reshma
Community Support Expert
Community Support Expert

Re: No access to technical support documents

Hi @upgradepowersch,

 

Thank you for reaching out to PowerSchool Community!

 

Some resources are publicly accessible on PowerSchool Community while others are available to specific roles in a district such as the role of a Designated Support Contact or users with a PowerSource account.  If you are unable to access a resource it is likely that the resource is only accessible by Designated Support Contacts of a district or by users with a PowerSource account. 

 

In case you feel that you should have access to certain resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.  You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.



Reshma
PowerSchool Community Support Expert

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