No SFE chat access

DawnR9
Recruit

No SFE chat access

Please correct my access so I may chat with SFE support.

 

Also I need for all of our jobs in our district PRIOR to 7-1-2019 to be set to Verified.

3 Replies
BishalG
Community Support Expert
Community Support Expert

Some resources are publicly accessible on PowerSchool Community while others are available to specific roles in a district such as the role of a Designated Support Contact.


If you are unable to access a resource it is likely that the resource is only accessible by Designated Support Contacts of a district.  In case you feel that you should have access to certain resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.


You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.

 

To set jobs prior to a specific date as Verified, please contact your district's Designated Support Contact, they should be able to work with PowerSchool SmartFind Express Support towards a solution.



Bishal G.
PowerSchool Community Support Expert
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DawnR9
Recruit

Thanks but I am the District Admin so not sure why I wouldn't have access.

BishalG
Community Support Expert
Community Support Expert

Hi @DawnR9,

 

I will reach out to you privately to further discuss your access.  You can view your private messages inside the PowerSchool Community by selecting the envelope in the top right corner of any page in the Community to the right of your avatar. When a new message appears, you should see the number one with a dark red circle on the envelope.



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!