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Tarun_Mudgal

No Access to PowerSchool SIS Case Portal ?

Tarun_Mudgal
Padawan
‎10-24-2021 11:37 PM
‎10-24-2021 11:37 PM

No Access to PowerSchool SIS Case Portal ?

Hi

 

I do not have access to the PowerSchool SIS Case Portal ?

Please help.

Thanks

Tarun

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2 Replies
BarbaraD2
PowerSchool Mentor
PowerSchool Mentor
‎10-25-2021 05:26 AM
‎10-25-2021 05:26 AM

Only Technical Contacts in your district will have access to the Case Portal.  If you are not the Technical Contact for your district, you should contact that person to get them to assist you.   If you are the Technical Contact, reply to this and one of the Community Moderators should get in touch with you to assist you.


Barbara Dell'Armo
Park Ridge School District - NJ

PowerSchool Mentor of the Year 2022 Winner

PowerSchool Beta Tester of the Year 2021 Winner

PowerSchool Mentor/Champion



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MuskanS
Community Support Expert
Community Support Expert
‎10-26-2021 03:46 AM
‎10-26-2021 03:46 AM

Hi! @Tarun_Mudgal 

 

As @BarbaraD2 said, Currently, only the Designated Support Contacts(Technical Contacts) have access to the Case Portal resources in the community.  I recommend reviewing this article 

for the common reasons that you may receive a message that you do not have access to a resource and the process to request the access.


Muskan Sehar

PowerSchool Community Moderator


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