No Access to PowerSchool SIS Case Portal ?


No Access to PowerSchool SIS Case Portal ?



I do not have access to the PowerSchool SIS Case Portal ?

Please help.



2 Replies
PowerSchool Mentor
PowerSchool Mentor

Only Technical Contacts in your district will have access to the Case Portal.  If you are not the Technical Contact for your district, you should contact that person to get them to assist you.   If you are the Technical Contact, reply to this and one of the Community Moderators should get in touch with you to assist you.

Barbara Dell'Armo
Park Ridge School District - NJ

PowerSchool Mentor of the Year 2022 Winner

PowerSchool Beta Tester of the Year 2021 Winner

PowerSchool Mentor/Champion

Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.

Community Support Expert
Community Support Expert

Hi! @Tarun_Mudgal 


As @BarbaraD2 said, Currently, only the Designated Support Contacts(Technical Contacts) have access to the Case Portal resources in the community.  I recommend reviewing this article 

for the common reasons that you may receive a message that you do not have access to a resource and the process to request the access.

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator