No Access to Case Portal

jjungman12
Rookie

No Access to Case Portal

I have a community account that is tied to my work email address. I have looked through the community forum for a solution to my access issue and only found the same article. Please assist in making me a technical contact for my institution. 

3 Replies
ParitoshT
Community Support Expert
Community Support Expert

Hi @jiungman12,

 

I will be reaching out to you through a case to provide you with further updates on your Community access.

 

ParitoshT

Community Moderator 

jjungman12
Rookie

Thank you. Do you have a timeframe for when you will be reaching out to provide further information? I haven't received any emails or messages. 

ParitoshT
Community Support Expert
Community Support Expert

Hi @jjungman12,

 

Good Day! Apologies for the tardy response. We have checked on your access with the Designated Support Contacts of your school district and have provided you with an update on the case.

 

ParitoshT

Community Moderator