I would like to find out whether I have access to enter a new case. This is the message that I am receiving.
"Hmm, it looks like you don't have access to this resource"
Thank you for reaching out for assistance through the Community!
I would like to follow up with you through a private message to capture more information regarding your access to eFinancePlus.
Hi @SaundraK, Thank you for posting in Community!
I understand your concern about not being able to access to enter a new case. Different pages are accessible by users in the Community. Some pages are open to all Community Members while others are restricted to certain roles within a district such as a Designated Support Contact.
Case Portal is one of the pages that is restricted to Designated Support Contact only.
If you are not a Designated Support Contact and feel you should be a Designated Support Contact, I recommend reaching out to a Designated Support Contact in the district to request assistance with any PowerSchool product.
You can also email firstname.lastname@example.org and PowerSchool will work with the current Designated Support Contact within your school district to request the Designated Support Contact role is added to your PowerSchool account on your behalf.
I have a great thread addressing this issue: Designated Support Contact