Need Access to Case Portal

JillD
Padawan

Need Access to Case Portal

I do not have access to enter a case and need it, please. 

3 Replies
CindyOp
Community Support Expert
Community Support Expert

Hi @JillD,

 

Thank you for posting in our PowerSchool Community!

 

The features of accessing the case portal and entering a case require you to be designated as a Technical Contact for your district.

 

I will reach out to your district in a case to discuss your Case access further.


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Cindy
PowerSchool Community Support Expert
ryanarndt
Rookie

Good morning Cindy.

 

Can we please add Jill as a technical contact. If you require a form for authorization, please let me know.

 

Thank you,

Ryan Arndt

 

NinaRi
Community Support Expert
Community Support Expert

Hello @ryanarndt,

 

Thank you for your response. We sent you a private message, and will continue to follow up with you in the message about Jill's access levels. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.